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Terms & Conditions

Last updated: 21 Mar 2026

These Terms and Conditions ("Terms") govern your use of Mevak, a product operated by Quantana Pty Ltd ("Company", "we", "us"), based in Australia. By accessing or using Mevak, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account or using Mevak, you confirm that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using Mevak on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

2. Account Registration

You must provide accurate and complete information when creating your account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised use.

3. Use of the Service

You agree to use Mevak only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the service for any illegal or unauthorised purpose
  • Upload content that infringes on intellectual property rights of others
  • Attempt to gain unauthorised access to any part of the service
  • Interfere with or disrupt the service or servers
  • Use the service to store or transmit malicious code
  • Resell, sublicense, or redistribute the service without our written consent
  • Upload transcripts or data that you do not have the right to process

4. Your Data

You retain ownership of all data you submit to Mevak, including meeting transcripts, deal information, and contact details. By using the service, you grant us a limited licence to process this data solely for the purpose of providing and improving our services, as described in our Privacy Policy.

You are responsible for ensuring you have the necessary rights and consents to upload and process meeting transcripts and any personal information contained within them. This includes compliance with applicable privacy laws regarding recording and processing of meeting content.

5. AI-Generated Content

Mevak uses artificial intelligence to extract information from transcripts and generate deal intelligence. While we strive for accuracy, AI-generated content (including extracted contacts, MEDDIC mappings, action items, health signals, and summaries) is provided as an aid and may contain errors or inaccuracies. You should review and verify AI-generated content before relying on it for business decisions.

6. Subscription & Pricing

Mevak currently offers free access during our early-access period. We reserve the right to introduce paid plans in the future. If pricing changes affect your account, we will provide at least 30 days' notice. Your continued use after the notice period constitutes acceptance of the new terms.

7. Availability & Support

We aim to provide reliable service but do not guarantee 100% uptime. We may perform maintenance, updates, or experience outages that temporarily affect availability. We will make reasonable efforts to notify users of planned downtime.

8. Intellectual Property

Mevak, including its design, features, AI models, and underlying technology, is owned by Quantana Pty Ltd. These Terms do not grant you any rights to our intellectual property except the limited right to use the service as intended.

9. Limitation of Liability

To the maximum extent permitted by Australian law, Mevak and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising from your use of the service.

Our total liability for any claims arising from or related to the service shall not exceed the amount you paid us in the 12 months preceding the claim (or AUD $100 if no payments were made).

10. Indemnification

You agree to indemnify and hold harmless Quantana Pty Ltd and its officers, directors, and employees from any claims, losses, or damages (including legal fees) arising from your use of the service, your violation of these Terms, or your violation of any rights of a third party.

11. Termination

You may stop using Mevak at any time. We may suspend or terminate your account if you violate these Terms or if we discontinue the service. Upon termination, your right to use the service ceases immediately. We will make reasonable efforts to allow you to export your data before deletion.

12. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes arising from these Terms or your use of Mevak shall be subject to the exclusive jurisdiction of the courts of New South Wales.

13. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated via email or a notice on the platform. Your continued use of Mevak after changes take effect constitutes acceptance of the revised Terms.

14. Contact

For questions about these Terms, contact us at:
hello@quantana.com.au